Section

Industry

Industry

Customer interviews framework: facts, examples and context

Customer interviews framework for a whole round: six fields filled before booking, a screener that excludes, a stopping rule, and the write-up shape.

Industry

Offer testing: planning, execution and measurement

Offer testing from a five-slot sentence: change one slot at a time, climb the commitment ladder, and tell an execution failure from a demand failure.

Industry

Problem discovery checklist: 12 points to review in 2027

Problem discovery checklist of twelve items, each with the condition that makes it fail, ordered so the cheapest checks remove the wasted months first.